Contact channels
- Customer support: support@handycook.com.au
- Safety and incidents: support@handycook.com.au
- Privacy: support@handycook.com.au
- Legal: support@handycook.com.au
- Partnerships: support@handycook.com.au
Response targets
- General enquiries: within 24 hours.
- Safety matters: as soon as possible, with priority handling.
- Privacy requests: within 30 days under APP obligations.
- Website support forms are logged directly into the support queue so the team can track, triage, and resolve them properly.
Send a support request
Share the booking ID if you have one. Our team aims to respond within 24 hours.
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